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    Shipping policy

    Shipping Policy – Pavitr Store

    Thank you for shopping at Pavitr Store. We appreciate your trust in our products. This Shipping Policy explains how we process, ship, and deliver your orders placed through our official website: https://pavitrstore.com.

    1. Shipping Coverage

    We currently ship across India (Pan-India) using trusted courier partners.
    At the moment, we do not offer international shipping.
    If we expand to other countries in the future, this policy will be updated.

    2. Order Processing Time

    • Orders are typically processed within 1–3 business days after payment confirmation.

    • During high-demand periods (festivals, sales, etc.), processing may take up to 5 business days.

    • You will receive a shipping confirmation email/SMS once your order is dispatched.

    3. Shipping Carriers

    We work with reliable delivery partners such as Blue Dart, Delhivery, India Post, and Ecom Express to ensure safe and timely delivery.
    For remote or rural locations, last-mile delivery may be handled by a local courier partner.

    4. Shipping Charges

    • Shipping charges are calculated at checkout based on order weight, size, and delivery location.

    • We may offer free shipping on orders above a certain value (for example, ₹X – specify your threshold).

    • Any applicable shipping cost will be visible before you make the payment.

    5. Estimated Delivery Times

    Delivery Location Estimated Delivery Time
    Metro Cities (e.g., Mumbai, Delhi, Bengaluru) 2–4 business days
    Other Urban Areas 3–6 business days
    Rural / Remote Areas 5–10 business days

    These are estimated timelines. Actual delivery time may vary based on courier availability, weather conditions, or unforeseen delays.

    6. Order Tracking

    Once your order is shipped, you will receive an email or SMS with your tracking number and a link to track your shipment.
    If tracking information is delayed or unclear, feel free to contact us for assistance.

    7. Incorrect Address or Failed Delivery

    Please ensure that your shipping details (address, phone number, pin code) are accurate.
    If delivery fails due to incorrect information or unavailability at the time of delivery, the order may be returned to us.

    • In such cases, we may charge an additional fee for reshipping.

    • Refunds (if applicable) will exclude the original shipping cost.

    8. Damaged or Lost Packages

    • If your package arrives damaged, please refuse delivery or record a note with the courier and contact us immediately with photos.

    • If your order is lost in transit, notify us within 7 days of the expected delivery date.

    • Upon verification, we’ll arrange a replacement or refund at our discretion.

    9. Order Modifications and Cancellations

    If you wish to change your order details (address, items, etc.), please contact us within a few hours of placing your order.
    Once the order is shipped, modifications or cancellations will not be possible.
    Refunds (if applicable) will be processed as per our Refund Policy.

    10. Delays and External Factors

    Delivery delays may occur during festivals, natural calamities, or logistics disruptions.
    While such events are beyond our control, we will do our best to keep you updated and ensure delivery as soon as possible.

    11. Contact Us

    For any shipping-related questions, please reach out to our customer support team:

    📧 Email: pavitrstoreindia@gmail.com
    📞 Phone / WhatsApp: 7977603570
    🌐 Website: https://pavitrstore.com

    We’re always happy to assist you.

    12. Policy Updates

    Pavitr Store reserves the right to modify this Shipping Policy at any time.
    Changes will be reflected on this page with an updated effective date.
    Please review this page periodically to stay informed about our shipping practices.